Contact Motoman for Assistance

Please select the appropriate channel for the type of information/assistance you need.
For immediate assistance, call 937-847-6200.

• Motoman Global Contact List
  Global locations, addresses, and phone numbers

• More Information About Our Products...
  Use this form to request general non-urgent information about Motoman products.

• Request Assistance With a Motoman Product You Own...
  Please call the Customer Service Hot Line at 937-847-3200.
  For routine technical inquiries, email us with a detailed description of your issue and we'll respond promptly.
  If you have an URGENT need for service, DO NOT use e-mail.
  USA | Canada

• Ask a Question Concerning Your Order...
  Contact Customer Service for billing inquiries, order status, warranty information, or to order spare parts.
  NOTE: This information is also available 24/7 in the Motoman Customer Care Center.

• Comment on the Quality of Motoman Products (ISO10002 Customer Satisfaction)...
  We strive to satisfy customers in every respect. If we have somehow missed the mark, please allow us to make it right.
  Send us your contact information. We will investigate and respond to you within 5 working days.
  NOTE: This form is provided to allow Motoman customers to contact our Quality Team directly to discuss quality and customer satisfaction matters.

• Ask a Question About Refurbishment, Life Cycle Management, PM's or Spare Parts Packages...
  Motoman is committed to maximize your robot performance and return on investments.
  Please submit your contact info via the following link. We will contact you within one business day.

• Comment About Our Web Site...
  Send questions and suggestions concerning this web site to our webmaster.