August 14 , 2003

Welcome to the August, 2003 issue of Motoman Direct, containing news, product information, and updates from Motoman Inc.

Featured Products

ProcessWorldNew ProcessWorld II-100 - Motoman's new ProcessWorld(tm) II-100 solutions are highly flexible robotic modules that provide proven, high productivity automation building blocks. They can easily be configured for virtually any process, including deburring, dispensing, gluing, grinding, inspection, sanding, and sealing. ProcessWorld II-100 includes a six-axis Motoman robot, positioner, and integrated safety package that meets the requirements of the ANSI/RIA R15.06-1999 safety standard.

HyperFeedHyperFeed - Motoman's HyperFeed Wirefeeder is a direct replacement for PWF wirefeeders used on welding systems with MotoArc or ArcMaster welding power sources. Changing to HyperFeed typically takes 40-60 minutes and usually does not require changes to the robot weld (program) files.

Corporate News

Craig Jennings at Robot's & Vision ShowRobotics World Magazine presents Motoman with two Platinum Awards at the Robot & Vision Show in Chicago.
Motoman won a Platinum Award for the Most Innovative New Product (4 Robot Control) and another Platinum Award for Best in Show (New Application-Specific Robot Models, including the EA1400 "Expert Arc" welding robot, the ES165 and ES200 "Expert Spot" welding robots, and the high-rigidity DX1350 robot for material removal).

Roger Christian and Ohio Gov. Bob TaftMotoman received one of 28 Ohio Export Awards on July 30, from Ohio Governor Bob Taft. These "E" Awards honor companies whose export efforts have increased sales, heightened the awareness of the value of exporting, and created jobs.

Toymaker 3000ToyMaker" Exhibit at the Museum of Science and Industry in Chicago, Illinois, is now open. See the eight Motoman robots that are part of this permanent exhibit at MSI.

Articles

Designing Positioners for Robotics - Welding Journal - July 2003. Learn how to choose the right positioner for your robotic workcell.

Robotic Case Study: Automated Welding Services Inc. - Robotics World - June 2003. Talk about longevity -- Motoman robots at Automated Welding Services in Spring Lake, Michigan, have been running two or three shifts of production daily for more than 18 years.

Injection Molding Close-Up - Jointed-Arm Robot Handles Insert Loading and Part Removal - Plastics Technology - June 2003. This case study talks about how Excel Injection Molding, uses Motoman 6-axis robots on two of its 14 presses.

Safeguarding Large Robotic Welding Workcells - Part 1 - June 16, 2003 issue of Automated Welding, the SME's online publication. Part 1 of this two-part article discusses how the ANSI/RIA R15.06-1999 safety standard applies to safeguarding robotic workcells that handle large work pieces.

Customer Satisfaction & Training

Motoman's New Auto-Attendant System Improves Customer Support Hotline Response.
 Implemented in June, Motoman's new Auto-Attendant has already produced impressive results and has generated positive feedback from customers.

Motoman's new automated attendant system on the customer support hotline has improved the answering speed from 15 seconds to 8 seconds. Calls are not only handled twice as fast, but customers also spend less time on hold waiting to talk with a customer service representative. Now 94% of incoming customer service calls are answered before going into a hold queue.

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