Customer Service Group
We offer full-service solutions to our customers and integrators. We have distinguished ourselves by providing the highest quality solutions and outstanding Customer Satisfaction, which includes 24/7 Customer Service Hot Line Support that can be reached at 1-877-SERV-YMC (1-877-737-8962).
Motoman's commitment to providing the ideal solution for your robotic application does not end with the installation of the system.
Our Aftermarket Support team will consult with you to develop a maintenance strategy that would best suit your needs.
On-Site Service & Training
It is sometimes more suitable for a customer to have training at their facility using their own equipment.
Software Support & Training
Yaskawa Motoman Canada Technical Education Centre also offers training on two of Motoman's software programs, MotoSim and MotoPallet.
The 2,400 square foot Yaskawa Motoman Canada Technical Education Centre is comprised of a student lounge, 3 classrooms, a training lab used for both welding and maintenance classes.
Frequently Asked Questions
"We like the robot we are currently using, but it's older and beat up. Is there a way we can have our robot refurbished?"Answers to this and other frequently asked questions...