FAQ

General questions

Yes! Motoman offers customized refurbished robotic solutions to meet your needs. We can work with you to develop a schedule to get your robots refurbished, either through a core exchange program where you send your robot to us and we send you a new one in return, or we can refurbish each unit as you send them to us. Many of our customers have taken advantage of our refurbishment program and are quite pleased with the results.

At Motoman, we strive to ensure our customers understand how to operate, maintain, program and integrate the Motoman robots with their existing machinery. We offer operator, programming and maintenance training on our more mature product lines as well as our newer robotic solutions.

This is a great question our customers typically ask us. We recommend you service your robots at the prescribed times. However, some of our customers have elected to take advantage of our service programs earlier or later than recommended based on the workload and manufacturing environment. Our AfterMarket Support team will consult with you to develop a maintenance strategy that would best suit your needs.

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