One robot or hundreds, Yaskawa Motoman is committed to complete customer satisfaction for every customer at each stage of the project life cycle. Once installation is complete, our Yaskawa Support Services will ensure that your system uptime is maximized and your costs are minimized, allowing for the quickest return on your investment. Yaskawa Support Services offers:
Diverse Support Offerings
Technical Support
- 24/7 expert coverage is just a call away
- Highly skilled technicians diagnose problems remotely
Field Service
- Minimize downtime with 24/7 dispatch
- Strategically placed technicians with a 99.2% first-time fix rate
Parts
- Maintain operational success with on-time parts
- Over $30m of inventory 24/7 emergency parts availability
Training
- Empower your employees with the knowledge they need
- 99% customer satisfaction rate
Repair and Retrofit
- Extend the life cycle of your robots for increased productivity
- Rebuilds, upgrades and retrofits for reliable robot performance
Life Cycle Management
- Optimize ROI and system throughput with on-site support
- Preventive and predictive maintenance planning
MotoMax® Warranties
Frequent Inquiry Links